Not long ago, business was done on paper, meetings were held in offices and a rolodex kept the contacts in order. Dramatic improvements in technology have streamlined efficiency. Allowing businesses to utilize digital platforms to succeed in the short-term as well as the long run. From the methodology to its implementation, change is occurring at a drastic rate. Perhaps nothing has changed the landscape of modern business more than mobile technology. The ability to go “paperless” is in a revolutionary stage, though, with an estimated 6 billion smartphones around the world it’s evident mobile computing and cloud technology are the future.
- In today’s modern workplace there are so many tools that it can be hard to get a hold of someone to confirm information. A single employee may have multiple email accounts on different devices on different platforms. An internal application divides the unimportant from the critical, ensuring a centralized location for the information needed.
- In a demanding work environment where, for example, logistics and inventory are coinciding, the ability to have simple data communicated across multiple levels of employees causes less breakdowns and a frictionless experience.
- As businesses expand, it’s crucial to know that with a click of a few buttons an employee can communicate the vital information needed. Whether this information is an image, a document or even a change in scheduling, internal applications provide a real-time information portal allowing employees to work together.
Ease in Employee Training
- When training employees can cost thousands or even millions of dollars having an intuitive app will make a difference. Different departments can easily share their expertise with each other. The new ease at which workers can learn the app will motivate and in turn, encourage continual learning.
Increased Productivity Through Efficiency
- An intuitive internal app streamlines work processes by giving employees the ability to instantly add data at the touch of a button. Before this technology, paperwork had to be completed and filed before the next task would begin. There was no way around that. Without filing properly the company could be liable for all kinds of issues. Today, with the simplicity of mobile technology, an employee can go anywhere and complete tasks with far more efficiency.
What Every Internal App Must Have
Before you can really start the process of building an app for your internal business needs there is one key question to answer. What is the core purpose of the mobile application? But, once this is narrowed down there are only a few key elements that make an app work seamlessly.
1. Responsive Design
- Within a business, between multiple employees, there may be an array of different devices. iPhones, Androids, iPads, tablets or even watches can all be found being used simultaneously. An internal app must easily integrate to all screen sizes and continue to properly support the mobile functions. If the screen can’t properly adapt to the device, this will waste time and energy having to fix the problem.
2. User Interface & User Experience
- Responsive design is a large aspect of the second most important feature, User Interface and User Experience. A good mobile interface with poor user experience design will cause a worker to feel less engaged with the app. This will also cause the same worker to be less enclined to see the app as a useful tool. Mobile applications are proving to be the future of many industry’s internal operations. When the user experience is personalized to the tasks at hand the user builds a familiarity with it providing the business with higher efficiency
3. Simplified Navigation
- In dealing with massive orders or the scheduling of thousands of employees simple navigation is the mix of perfect responsive design with proper UI/UX. Placing menus and forms so that the core concepts of speed and accuracy are perfictly balanced. With simple navigation an employee can become comfortable with the app. This provides not only a confidence but also the ability to continue to learn and grow within the application.
Simple, Not Scarce
As far as the apps themselves, it is highly important that the design is clear, and almost instinctual. Easy-to-use, practicality, and user-friendliness are all part of what makes an intuitive design a successful design. Ensuring that the app has cut off unnecessary steps while making certain every need is taken care of, allows the user to engage smoothly. An employee needs to move through the app with ease in order to accurately do their job and complete their tasks with efficiency.
An intuitive app contains understandable icons, proper spacing, and buttons that aren’t too big or too small. As well as, some type of back button or trash can to edit errors. An intuitive app is not made for amazement through weird color combinations and buttons with all shapes and sizes. Its design is made to give the user a stress free digital environment to access or input content.
Not all apps are made equally. Whether it’s for social media, watching videos, checking a bank account or communicating information with coworkers the use of recognizable icons creates a design based on primary functions. The idea is not to be too minimal or too content heavy but to make the user experience aimed at getting to the desired location with ease. When it comes to internal business applications the goal is to complete tasks. Having an app that the employee can feel comfortable and confident with, will cause an inevitable increase in productivity.
The Bottom Line…
Enterprise mobility solutions are allowing businesses to accomplish more goals. When items can’t be found, or information hasn’t been logged properly, time and resources are wasted. These obstacles appear rudimentary in past generations but for any modernized 21st century business the slightest lapse in communication can add undesired costs and create further issues down the road.
Constantly looking back at the app’s core function will prevent issues that have no practical application. Whether it’s managing trucks driving thousands of miles or a warehouse balancing inventory, there must be clear and concise business data moving back and forth. The capability to perform and record work while being disconnected allows businesses to thrive no matter where the work is being done.