Field Service

Need an efficient way to manage your field technician's work? Reduce data entry and eliminate paperwork? Is network coverage not available at all times? vField allows field service technicians to operate service requests and manage materials information of Oracle Field Service from an iOS, Android or Windows mobile device. With a simple user interface update the status, add materials, attachments, notes, close service requests and much more, all from a mobile device independent of network connectivity.

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vField is a cross-platform solution that will help accomplish and record all work with the mobile device and efficiently synchronize it with Oracle Field Service when the technician returns to an area with network coverage.

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Out of the Box Functionality

• Operating Unit selection
• Supports Multiple Orgs
• View Tasks and Service Requests
• Add Notes to Tasks
• Capture Photos
• Complete Tasks
• Close Service Requests
• Debrief Functionality Supported
• Debrief Labor

• Debrief Parts
• Debrief Expenses
• View Planned Expenses
• Work Order & Task in Progress Indicator
• View and Edit Notes against Tasks
• View planned Parts
• Add Parts for Tasks on Service Requests
• Print Service Request
• Enter Quality Results including Pictures
• Automatic Tracking of Time (Optional)

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